In accordance with the Shemz's Store Customer Satisfaction policy, should you not be happy with any product that you have purchased, your purchase will be 100% refunded. The time frame of the completion of this refund will vary, due to the fact that the refund will be processed through the initial method of payment.
An estimated time frame for a completed full refund: 5 working days.
Please note that this return policy is only valid for 30 DAYS. Proof of purchase must be provided through the email receipt you should have received once your purchase was made.
A refund CAN NOT be validated under the following circumstances:
- If requested after 30 Days.
- If requested on the basis of Shipping Times.
If you have any more questions, please visit the contact us page, and send an email to the address provided. Thank you.
Lore Adekeye, Owner & Founder.